Communications & I.T Infrastructure Managed Services

Hartwood Services
Hartwood Services
Hartwood Services
Hartwood Services

Case Studies

Customer - T-Mobile
Project - DDF & ODF Cable Management Services
"Please pass on my thanks, this as usual is an excellent turnaround and justifies the decision we made a month ago."
Customer - o2
Project - DDF & ODF Cable Management Services
"I would like to pass on my thanks to Hartwood Services, who worked throughout the day preparing jumpers, as well as supporting the night activity. Thanks again"
Customer - T-Mobile
Project - Decommissioning Refurbishment & Redeployment Service
"The Hartwood team successfully fitted the equipment in at Leeds today – some more great work."

"Just looking to get someone into Warrington now to fix the remaining bad links. Please let me know when this will be possible."
Customer - o2
Project - Installation Commissioning & Integration Services
Salisbury – o2 - Power supplies requested to support Nortel BSC installations on multiple sites, Hartwood Services reacted to provide DC power supplies and out of hours support to carry out final connections and quality sign offs on behalf of the customer.

"An excellent piece of work, well done! I have received some very good feedback from Nortel regards your support."
Customer - T-Mobile
Project - DDF & ODF Cable Management Services
"Thanks for the quick turnaround in all the pre-jumpering at all the ASC’s. We have now had 60 sites all pre-jumpered at the ASC’s."
Customer - o2
Project - DDF & ODF Cable Management Services
Tannochside - Fibre fault - Hartwood Services were tasked to check out a fibre fault on a connection to an MSC, the installer "on-site" identified where the fault had occurred and carried out an immediate correction. New fibre was dispatched to site and an installer replaced the broken fibre and the fault was corrected inside 2 hours.

"I called Hartwood to ask if they could help, the response was immediate, the fault was cleared in matter of minutes, saving me and my engineer a 200mile drive. Thanks once again."
Customer - T-Mobile
Project - Quality Assurance Services
"Well done chaps. Please thank the teams, it proves that you have our best interest at heart, and that is all we ask!"

Thanks again
Customer - o2
Project - Site Engineering Management Services
On-site management by the Clerk of Works on a single site of a major project, Hartwood Services provided a Clerk of Works function to oversee the complete installation of the MSC which again came in on budget and within the agreed timescales.

"Just to a quick note to let you know that the installer is doing an excellent job at Birmingham. Over the past few weeks he has provided continual support for the MSC, keeping a grip of other 3rd parties working on site, along with the numerous MJS tasks. He had a ‘can do’ professional approach to the tasks I asked he to do on Wednesday"
Customer – T-Mobile
Project – Installation Commissioning & Integration Services
"Just a quick email to say thank you to everyone involved with this week's S4000-S8000 cutover on this site.  This was always going to be one of the more challenging sites in the programme, and - minor hiccups notwithstanding - the combined efforts of all ensured that the job ran as smoothly as we could have hoped."

"Better still, we reduced the outage cost from the anticipated £3,957.12 to the actual £2,163.94 (according to the BTS outage calculator).  This is wholly due to the plan devised by the Hartwood team on site."
Customer - T-Mobile
Project - Decommissioning, Refurbishment & Redeployment Services
Hartwood Services carried out a simultaneous and successful decommission and secure destruction of 65 systems from across the UK, This enabled the customer to allocate much needed space for an upgrade and expansion to the existing network.

"Many thanks for the update and thank you for an efficient removal at each switch site."
Customer – T-Mobile
Project – Installation Commissioning & Integration Services
"Many thanks for this.  Please accept my thanks for the hard work and effort put in by the team.  Dave in particular was very good when handling difficult situations."
"I enjoyed working with you and wish you guys all the best!"
Customer - T-Mobile
Project - Decommissioning, Refurbishment & Redeployment Services
"Can I express, through yourselves, my deep gratitude to the installer for outstanding work in helping my project climb over a hurdle at 6pm on Friday."

"We were missing a link in the network to enable our supplier, Logica, to "see" us at a time when I could absolutely not afford another day's delay towards our home straight to the finishing line. If any recommendations are needed for this chap for the future, please do not hesitate to come to me for them."

Many thanks once again.
Customer - T-Mobile
Project - Decommissioning Refurbishment & Redeployment Service
"We are very happy with the way that things went on 84523 Fort Widley – the guys on the ground came up with a very successful means of beating a pretty tough job, within the budgeted outage and ahead of schedule."

"We would also like to thank you for the support you provided at short notice on getting the missing kit to site."