Communications & I.T Infrastructure Managed Services

Cell Site Managed Services (Outsourced)

Hartwood ServicesHartwood Services

The Hartwood Cell Site Managed Service provides the client with the opportunity to outsource all Planned Preventative Maintenance (PPM) and Operational Reactive Maintenance (ORM) activity.

All cell sites are periodically inspected in accordance with specification to an agreed PPM schedule.

The ORM component of the service will respond to Reactive Maintenance requests to maintain network operability.

The Combined PPM and ORM Managed Services include the rationalisation of existing maintenance schedules and includes technical resource for network upgrades and decommissioning and refurbishment programs.

Managed Cell Site Services include:

  • Reactive maintenance statistics
  • Record management and reporting
  • Complete Cell Site Audit to identify existing equipment fitted, configuration, general condition and spares.
  • PCN Environmentals
  • AC/DC Power and battery maintenance
  • Cabin / Requirements
  • Compound / Requirements
  • Tower / Fall Arrest System
  • Site Security
  • Access control
  • BTS planned maintenance and upgrades
  • Service Level Agreement and set KPI's
  • Asset management and tracking

Managed Service Benefits:

  • Reduction in OPEX
  • Optimisation of CAPEX
  • Asset management and control
  • Management and co-ordination of field based resource
  • Accountability- single point of contact for all operations
  • Out of hours coverage
  • 24x7x365 Helpdesk facility
  • Access to expertise and competencies
  • Workload fluctuation, economies of scale
  • Enhanced service flexibility and integration
  • Rationalisation of resources and services
  • Increased ARPU